Everything behind the screen, the door and the till.
Take one service or combine them, from office IT to a full forecourt system. Clients who use more than one get a single agreement, a single invoice and a team that sees the whole picture, with support 24/7, 365 days a year.
Managed IT & support
A monthly plan that makes us your IT department. We look after your people, devices and network so problems get fixed before they cost you a day's trading. Support runs 24/7, 365 days a year.
Included
- Remote and on-site helpdesk
- Device setup, patching and antivirus
- Microsoft 365 / Google Workspace admin
- Network monitoring and alerts
Also available
- Cloud and offsite backups
- Fibre and LTE failover setup
- IT asset register and audits
- Staff onboarding and offboarding
Software & web development
When off-the-shelf software doesn't fit, we build it. From a company website to a full point-of-sale or job-tracking system with invoicing.
Custom softwareonly R3 500.00Supply a scope of work and we'll get it done!Send your scope on WhatsApp →We build
- Business websites and landing pages
- Web apps and internal tools
- Point-of-sale and stock systems
- Quoting, job cards and invoicing
We handle
- Hosting, domains and email
- Integrations with accounting software
- Ongoing updates and fixes
- Training for your staff
Security, CCTV & access control
Physical security designed with your network in mind, so cameras stay online, footage is stored safely and you can view it from your phone.
Systems
- IP CCTV with NVR recording
- Remote viewing on mobile
- Biometric, card and keypad access
- Intruder alarms and panic buttons
Service
- Site survey and camera placement
- Battery backup for cameras and gates
- Access logs and user management
- Maintenance contracts
Hardware supply & installation
We source business-grade equipment, configure it before delivery and install it with labelled, documented cabling.
Equipment
- Laptops, desktops and monitors
- Servers and NAS storage
- Switches, routers and Wi-Fi
- Printers and POS hardware
Power & cabling
- Structured Cat6 cabling and racks
- UPS sizing and installation
- Inverter and battery backup
- Neat, labelled patch panels
FuelTorque forecourt POS
FuelTorque is forecourt retail automation built for fuel stations. Point-of-sale and pump control run on site, so the forecourt keeps trading quickly and reliably. Management runs online, so you can check and control one site or many from anywhere. As a registered FuelTorque reseller, working with Hive Fueling Systems, we supply, install and support FuelTorque for retailers in South Africa, Namibia and Botswana.
On the forecourt
- Fuel and shop point-of-sale
- Pump control from the till
- Runs locally, so sales continue if the internet drops
- POS hardware supplied and installed
In the back office
- Web-based site management
- Secure online access and automatic backups
- Manage a single site or a full network
- Setup, training and ongoing support from our team
Response times by priority
Support is available 24/7, 365 days a year. These are example response targets for a standard managed-support plan; your agreement sets the final figures.
| Priority | Example | Response | Target fix |
|---|---|---|---|
| P1 Critical | Whole office offline, POS down, server failure | 1 hour | 4 hours |
| P2 High | Several users affected, CCTV recorder offline | 2 hours | 1 business day |
| P3 Normal | One user can't print, email setup on a new phone | 4 hours | 2 business days |
| P4 Request | New staff member, software install, quote | 1 business day | Scheduled |
Want a quote?
Tell us which services you need and the size of your site.